Bambino Mio Care Guide

• Prewash nappy twice before first use.
• Wash soiled nappies every 2-3 days.
• Don't overload your machine so the nappies can wriggle around and get extra clean
• Wash according to the garment label. No higher than 60deg with non-bio washing detergent
• No fabric softeners. They will reduce absorbency
• No harsh stain removers or bleach.ne
• Close any hook and loop fastens before washing
• We recommend air drying away from a direct heat source. Nappies can be tumbledried on low.
• Hang nappies by the fabric core to minimise wear to elastics
   

Bambino Mio Warranty

Bambino Mio offer a 1 year guarantee against manufacturing faults. The 1 year guarantee starts from when the item was purchased, not first used.  We will collate the information from you regarding the problem and pass on the details along with proof of purchase to Bambino Mio. Bambino Mio will contact you direct to arrange an exchange of any products covered by its 1 year guarantee which they consider as faulty and have been cared for correctly and deemed not to have experienced problems due to general use.

Bambino Mio warranty does not cover products that have been subjected to excessive or incorrect laundering: the definition of excessive laundering includes but is not limited to:

a) Consistently washing at 60 degrees and above
b) Regular tumble drying (Note: regular tumble drying can and will reduce the lifespan of the Miosolo all-in-one nappy and the Miosoft nappy cover)
c) Extra rinses before and after ‘normal washing’. 
d) Leaving nappies outside for prolonged periods of time
e) Exposure to freezing temperatures
f) Using harsh and abrasive products to clean and soak nappies
g) Incorrect soaking of products in Miofresh (Note: you must not soak the outer of the Miosolo all-in-one nappy or the Miosoft nappy cover)
All of the above will result in premature deterioration of your nappies, this is not deemed as proper care and therefore your guarantee will be void.

The washing instructions on all Bambino Mio garment labels state the maximum laundering conditions and are not what Bambino Mio recommend to maximise the life of their products. To get the best out of your nappies Bambino Mio recommend washing regularly at 40°C with one scoop of Miofresh nappy cleanser and air drying them. Washing regularly at higher temperatures and frequent tumble drying can result in premature deterioration of your nappies.

The manufacturer may ask for proof of which detergent you have been using during the period you've had the item so we strongly recommend you keep your receipts you can prove you've been washing following the supplier's guidelines. This can speed up any warranty claims considerably.  A photo of the detergent box and a photo of the detergent ingredients will be needed plus receipts of detergent purchases in the time you have owned the faulty nappies (usually 1 or 2 receipts showing purchases across the previous 6 months).  If you have bought any specialist nappy detergent through us during the time you've used the nappies please let us know and we'll have all your receipts already on record for you to save you this requirement.

Bambino Mio's decision on any warranty claim is final.