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Council Vouchers

How to use your 'Real Nappies for London' voucher

Real Nappies for London Online Checkout
1. When you place your order please enter your voucher details and voucher amount in the comments box underneath where you enter your delivery address - THIS DOES NOT TAKE THE MONEY OFF YOUR BASKET AUTOMATICALLY.  
2. Then pay the full value of your order via credit/debit card or paypal. 
3. Next email us a copy of your RNFL voucher (we have to print them off to be reinbursed). The value of your RNFL voucher will be refunded back to you as soon as we receive your voucher (normally within an hour if you order while we're in the office).

Alternative RNFL Over the phone Checkout
Alternatively you can place your order over the phone (01252 725 479) and then we can just charge you any extra payment needed over your RNFL voucher. This prevents the need for you to pay in full and then us to refund the difference.  We'll ask you to email your RNFL voucher to us as well.  As soon as your RNFL voucher has been received your order will go to dispatch.

Email address for RNFL Vouchers
RNFL require us to see the actual voucher so please email a copy of your voucher to info@thenappylady.co.uk after ordering. If you have been sent a postal RNFL voucher then you can either take a photo of the voucher ensuring the voucher number can be read and email it or post it to the address below.
 

What can RNFL vouchers be spent on?
Please ensure you spend the full value of your voucher on qualifying items - nappies, wraps, boosters, liners, muslins and nappy nippas all qualify, accessories like swim nappies, wipes, and buckets do not.

The address to send postal vouchers and cheques is:

The Nappy Lady Ltd
18 Enterprise Estate
Station Road West
GU12 5QJ


How to use your 'Denbighshire' voucher

Cash Incentive Scheme of up to £75 provided in 3 vouchers each worth £25.  Vouchers are for use when baby is aged 0-3 months, 4-9 months and 10-18 months old.  You can use all vouchers in one order IF you buy a full birth to potty kit. To qualify as a birth to potty kit at least 15 nappies must be bought in one order.

Denbighshire Voucher Online Checkout
1. When you place your order please enter your voucher details and voucher amount in the comments box underneath where you enter your delivery address - THIS DOES NOT TAKE THE MONEY OFF YOUR BASKET AUTOMATICALLY.  
2. Then pay the full value of your order via credit/debit card or paypal. 
3. Next post us your voucher. The value of your Denbigshire voucher will be refunded back to you as soon as we receive your voucher.

The address to send postal vouchers to is:

The Nappy Lady Ltd
18 Enterprise Estate
Station Road West
GU12 5QJ

Nappy help & expertise since 1999